Operational — median claim resolved in 16 hours

Tag it.
Trust it.

Shipping protection built for collectors. If the box arrives dented, scuffed, soaked, or simply never shows up, we replace or refund within 48 hours. Usually less.

16h
Median resolution
$0
Deductible
0
Phone trees

Look up your order

We'll match it to your active Tag policy.

#
Protected by TagNeed help?
§ 01 / Coverage

What we'll protect.

01
Trading cards

Graded & raw cards

Slabs, sealed wax, singles up to declared value.

02
Comics

Comics & magazines

CGC, CBCS, raw — boards, bags, the works.

03
Action figures

Figures & toys

MOC, MIB, loose. Including AFA grades.

04
Vinyl

Vinyl & sleeves

Seam splits, ring wear, corner dings.

Three steps. That's it.

§ 02 / Process
01 / LOOKUP

Find your order

Your email plus the order number is enough. We'll surface your active policy.

~ 30 seconds
02 / DETAILS

Tell us what happened

Photos of the damage and packaging. Most claims need three pictures and one paragraph.

~ 3 minutes
03 / RESOLVED

Replacement or refund

Pick what you'd rather have. We pay carrier fees, signature, the whole thing.

Median 16 hours
§ 03 / At checkout

Add Tag in one tap.

boltcards.co / checkout
Order summary
Dark Side of the Moon · UK 1st pressing
Vinyl LP · EX/EX
$89.00
Protect this shipment with Tag
Lost, damaged, or never delivered — we replace or refund within 48 hours.
Subtotal$89.00
Tag protection+ $2.15
Total$89.00$91.15
Shipment · #PR-184-7720In transit · Tag protected
Boltcards Co.
San Francisco
Marcus J.
Reno, NV
✓ProtectedPR-184-7720
§ 04 / Difference

Built for collectors,
not warehouses.

Carrier insurance treats a $4,000 graded card the same as a couch. We don't. Declared value matters; condition matters; the box matters.

Coverage
Tag
Carrier default
Graded item slab cracks
✓ Full declared value
— Excluded
"Porch piracy" theft
✓ Covered
— Excluded
Condition downgrade (re-grade)
✓ Difference paid
— Excluded
Time to resolution
✓ 16 hours median
— 14–30 days
Documentation
✓ 3 photos + note
— Notarized affidavit
§ 05 / Questions

Common questions.

Quick answers. If you don't see yours, the team is one click away.

Yes — Tag is offered as an add-on at checkout. If you didn't see it, your order isn't covered, but reach out and we may be able to backdate within 24 hours.
Up to $25,000 per shipment standard, with higher tiers available for vault-grade and signature consigned items.
By default, 90 days from order date. The exact window is shown in your confirmation email and on this page after we look up your policy.
Always. You pick at the resolution step. For graded items where comparable replacements are scarce, refund is often the better call.
US, Canada, UK, EU, Australia, and Japan. Other regions on a case-by-case basis at checkout.
§ 06 · The promise

Tag, you're protected.

The moment the box ships, your shipment carries a Tag. Lost, damaged, stolen, or stuck in transit — we replace or refund. No phone tree. No notarized affidavit. Just a claim link on the receipt and a team that pays.